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This website, and our organisation, complies with the DPA (Data Protection Act 1998) and with the GDPR (General Data Protection Regulation) which came into effect from May 2018. We will update this policy accordingly after the completion of the UK's exit from the European Union, as required.
Links to other websitesAny other web sites linked to from this website may have their own cookie placements and Privacy Policies and are not under our administration.These sites may send you cookies and collect data and personal information. We are not responsible for the actions, content or the privacy policies of those websites to which our website may link.
Collecting informationWhen you actively register with us for a shop account you supply the following Information about yourself:Information such as name and job title, contact information including email address, demographic information such as postcode, preferences and interests and other information relevant to our customer service.
You may request that your data is removed by deleting your account with us. You may in addition request an export of the data that is held about you by emailing: [email protected]
When you signup for our newsletter, or consent to join our newsletter when you register for a shop account, your details such as firdst and last name and email address are in addition held by our marketing partner
Youmay unsubscribe from our mailing list by using the link at the bottom of any email newsletter you receive, or updating the subscription details on you shop account if you have one.
Information is also collected when you make a purchase with us, such as the product(s) you purchased, the time of order, delivery address details and your payment method. Our site collects this information in a secure encrypted script and will pass this across to our payment providers, we do not store any payment card numbers or details on our site or its servers, nor is this information visible to us in any way.
Our Use of Your InformationWe may use your Information for our secure payment service providers for the purpose of providing you with our payment processing services, i.e. Paypal. Only information necessary for this purpose will be disclosed to them for them to act as payment processors on our behalf. Our preferred payment provider is fully compliant with the requirements under the GDPR.
We will not pass on any information we collect unless in the course of an external audit as detailed below.We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from 15th October 2018.
What we do with the information we gatherWe use information for our accounting and customer management systems, and in particular for the following reasons:
Internal record keepingWe may use the information to improve our products and services. All information is kept on password-protected devices and is accessible only by authorized staff and management. Any information held on servers we use to host our websites and in particular those which you can access as a registered customer when signing up for any account with us, is held on fully GDPR compliant systems with encrypted password-protection in place.
External auditingWe may include information about our customers held on record for auditing by our appointed accountants and for submission for any HMRC auditing.
You may request an export of your information held by us, or request that all your data be removed.
By asking you to tick the check-box by the statement “I have read, agree and understood the Terms & Conditions” at the time you register, or make a purchase, you supply your Information via our website and you agree to the fact that we can retain this information for use in conducting our business.
Direct Marketing MaterialWe may choose to contact you with offers of goods and services, forthcoming events or concerts when you have opted in to our mailing list. You can choose to opt in to our mailing list when you register your details with us, or by the "subscribe to our newsletter" link on our websites. You can log in to your shop account and give this consent after you have registered if you wish.
If you wish to unsubscribe from our mailing list you may do so at any time by clicking the unsubscribe link in the footer of any marketing email you receive from us, or by contacting us at [email protected]
b) We may at times convenient to us change these terms and conditions without prior notification.
Security StatementWe have taken all reasonable steps to have in place appropriate security measures to protect your information, and our systems have been built on industry-standard software.